Billing issues
Incident Report for Magic Internet Group Limited
Resolved
This incident has been resolved.
Posted Jun 06, 2020 - 17:30 BST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 06, 2020 - 16:19 BST
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 06, 2020 - 16:16 BST
Investigating
We are currently investigating an issue where customers get an error when trying to pay by credit/debit card.
Posted Jun 06, 2020 - 16:15 BST
This incident affected: Customer Portal (Billing).
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